Flac Bet FAQ — Everything You Need to Know, All in One Place

flacSetting up two-step verification (2FA) at - is quick and easy. Just follow the steps below:

1. Log in to your account and click the profile icon at the top right.
2. Select the "Security Settings" or "Security" menu.
3. Go to the "Two-Step Verification (2FA)" option and click the "Enable" button.
4. A 6-digit code will be sent to your registered mobile number — enter it in the designated field.
5. 2FA will be activated as soon as you confirm.

From now on, every login will require both your password and the OTP sent to your mobile. So even if your password is compromised, your account stays secure. flac You can also set up 2FA using biometrics (fingerprint or face recognition) in the app.

Yes, flac- supports multiple languages. Currently Bengali, English, and several others are available. There are two ways to change your language:

On the website: Look for the language selection icon at the bottom-right of any page — pick your preferred language from there. The change takes effect immediately and applies across all pages.

In-app: Settings → "Language" → select your preferred language → Save.

Your language preference is saved when you're logged in and will carry over to future sessions. If you're browsing as a guest, your browser's default language may apply instead.

flacIf you enter the wrong password 5 times in a row at -, your account will automatically be For 30 minutes gets temporarily locked. This is a security measure. Here's how to resolve it:

• Wait 30 minutes — The lock will lift automatically and you can try again.
• Sign in with OTP — On the login page Go to the "OTP" tab and enter your mobile number. Logging in with OTP works even if your account is locked.
• Reset your password — Click the "Forgot password?" link on the login page. A reset link will be sent to your registered mobile number or email.
• Contact Support — For immediate help, type "Account Locked" in live chat — resolved in 5 minutes.

flacThe minimum deposit at - varies slightly depending on the method:

• Mobile Pay: Minimum ৳100
• Nagad: Minimum ৳100
• Rocket: Minimum ৳150
• Mobile Pay: Minimum ৳100
• Bank Transfer: Minimum ৳500
• USDT (Crypto): Minimum $2 equivalent in USDT

A minimum first deposit of ৳500 makes you eligible for a 100% welcome bonus. There are no hidden charges on deposits — every taka you deposit goes straight into your wallet. View the full list of payment methods On the payment page।

flac's policy is — a maximum of one account per person One Account Only Not permitted. If the same person creates multiple accounts, all accounts may be permanently banned and balances forfeited.

However, two different people in the same household — such as a father and son — if Separate mobile number, email address, and national ID to register, they can each log in to their own account from the same device — however, two accounts cannot be active at the same time.

flacIf you run into any issues at -, there are several ways to get help in Bengali:

• Live Chat: Click the chat icon at the bottom right of any page on the website or app. Average response time 2–3 minutes. Available 24 hours a day, 7 days a week.
• Email: Email support@flac.bet. For complex issues, include a screenshot or transaction ID. Usually 2–6 hours will be responded to.
• FAQ Page: For common questions, look for answers right here on this page — you can often find a solution without needing to contact support.

Support hours: Live chat is available 24/7. Email support is typically fastest between 8 AM and 12 AM.